Company Directory/Financial Services

Citigroup Org Chart

Organisational structure, leadership roles, and hierarchy analysis for Citigroup. (NYSE: C)

Founded

1812

Employees

~230,000

Revenue

$81B (FY2024)

HQ

New York

Organisational Structure

DivisionalComplex Complexity5 major divisions

Citi's 2023-24 reorganisation is one of the most studied banking restructures in decades: the historic regional pyramid was demolished and five businesses (Services, Markets, Banking, Wealth, US Personal Banking) now report directly to the CEO. Entire management layers were removed, with hundreds of committees eliminated. The aim was to strip out the institutional-client-group umbrella and give each business a clean P&L. Legacy franchise exits (retail banking outside the US, Banamex separation) continue to simplify the perimeter.

Senior Leadership Roles

These are the senior executive positions that form the top of the Citigroup org chart. For executive search firms mapping this organisation, these roles represent the primary reporting line to the board.

01Chief Executive Officer
02Chief Financial Officer
03Head of Services
04Head of Markets
05Head of Banking
06Head of Wealth
07Head of US Personal Banking
08Chief Operating Officer

Business Divisions

Citigroup is organised into 5major divisions. Each division represents a distinct business area with its own leadership, strategy, and — in many cases — its own P&L.

Services (treasury & securities services)

Markets

Banking (investment & corporate)

Wealth

US Personal Banking

Why Citigroup's Org Chart Is Complex

For executive search firms and consultants mapping Citigroup, understanding these structural complexities is essential for building an accurate org chart and identifying the right stakeholders.

1.

Five-businesses-to-CEO model concentrates enormous span of control at the top

2.

Regulatory consent orders drive parallel transformation programmes

3.

Legacy international exits leave stranded functions to wind down

4.

Post-reorg culture still adjusting to fewer layers and direct accountability

How to Map Citigroup's Org Chart

Building a complete org chart for Citigroup requires combining data from multiple sources: annual reports and proxy statements for the top-level structure, LinkedIn for middle-management layers, and industry knowledge to fill in the gaps.

Citigroup's divisional structure means each division can be mapped as a separate org chart, then connected at the C-suite level. Start with one division and expand outward.

With OrgBrief, you can upload a CSV of known employees — however incomplete — and the AI will infer the missing reporting lines, normalise titles, and produce a board-ready chart in seconds. No manual dragging boxes into place.

Map Citigroup's org chart in under 5 minutes

Upload your data — a Salesforce export, LinkedIn scrape, or any CSV. OrgBrief's AI infers the hierarchy, scores confidence on each relationship, and produces a PDF or PowerPoint you can present to your client.

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Occasional notes on org design and clearer reporting lines.

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